Best Tax Services Ltd
GDPRprivacystatement
PRIVACY STATEMENT/POLICY
Updated on 25th May 2018
This Privacy Policy (the Policy) describes how Best Tax Services Ltd collects, uses and shares the information you provide to us and the information we collect in the course of our business.
Introduction
In this Policy, where we refer to "Best Tax" (or "we"/"us"/"our)", we mean Best Tax Services Ltd, its international affiliates and the companies and other entities that are associated with us.
Best Tax is an international accountancy and tax services (professional services) firm based in London.
We may collect information from you when you request information from us or engage with our professional services, or as a result of your relationship with one or more of our international consultants or otherwise in the course of our business.
References in this notice to “your information” are also to personal information that you provide to us or which we otherwise gather in the course of operating our business.
What Information We Collect
We process personal information which you give us:
• As a client to provide you with professional services.
• Whilst servicing your account through our website, in writing or over the telephone.
• If you request information or assistance from us.
What personal information we process
This includes:
• Personal details such as your date of birth, address, National Insurance Number, telephone number and email address.
• Identity information such as your passport, driving licence, utility bills or national identity card;
• Your contact information (which may include postal address and e-mail address and your home and mobile telephone numbers);
• Your family relationships (which may include your marital status, the identity of your spouse and the number of children that you have);
• Your professional and employment information (which may include your level of education and professional qualifications, your employment, employer’s name and details of directorships and other offices which you may hold);
• Financial information, sources of wealth and your assets (which may include details of your assets, sources of wealth, shareholdings and your beneficial interest in assets, your bank details and your credit history);
• Information about client matters which may include a wide range of personal information which may include (but may not be limited to) information about employment, health, family issues and relationships, regulatory status.
We may also collect and process personal data regarding people connected to you, either by way of professional (or other) association or by way of family relationship.
If you apply for a position with us we may collect personal information relating to your past employment, professional qualifications and education, your nationality and immigration/residential status, opinions from third parties about you (such as references) and other details about you which may be gathered during the recruitment process. We may also review publically available information about you on your social media accounts.
Along with any information that you give to us, we collect your personal information from the following sources, including but not limited to:
• such other forms and documents as we may request that are completed in relation to the administration/management of any of our services;
• information gathered through client due diligence carried out as part of our compliance with regulatory requirements; or
• any personal information provided by way of correspondence with us by phone, e-mail or otherwise
• personal information we receive from third party sources, such as:
• our clients in connection with matters upon which we are or may be instructed (for example where you are a counter party to a transaction or an employee of one of our clients)
• entities in which you or someone connected to you has an interest;
• your legal and/or financial advisors;
• financial institutions who hold and process your personal information;
• credit reference agencies and financial crime databases for the purposes of complying with our regulatory requirements;
• personal information received in the course of dealing with advisors, regulators, official authorities and service providers by whom you are employed or engaged or for whom you act; and
• in the process of our recruitment processes, we may obtain information from recruitment agencies, past or current employers and/or educational institutions and/professional bodies.
In addition to the information you knowingly provide, our website uses Google Analytics cookies to obtain an overall view of visitor habits and visitor volumes to our Website.
How we use your Information
We use your information to:
• Provide professional services to you.
• Provide and service your relationship with us.
• Comply with legal obligations for the prevention of financial crime and money laundering.
• provide you with personalised content;
• invite you to events;
• for other legitimate business purposes; and
• should you apply for a position with us, to review and process your application.
How we share your information
Where necessary or required we share information with:
• Regulatory authorities to comply with our legal & professional obligations.
• Credit reference agencies to check your identity in accordance with our legal obligations.
• Insurers for the purpose of providing you with appropriate financial cover for an identified insurable risk, or in connection with any claim made by you against us.
• Property Agents, Brokers, Lenders, Solicitors involved in your transaction representing other party(ies) in your matter to enable them and us to fulfil our obligations to you.
• Other Government Departments such as HMRC, Companies House, Probate Registry, Court of Protection or HM Land Registry to fulfil your and our legal obligations.
• Experts and Barristers required to work on your matter.
• Software providers who provide accountancy and tax software; and legal e-signature services i.e. Adobe
• Our Auditors and external assessment bodies to achieve and maintain any Regulatory or Quality Assurance Standards and accreditations which meet our legal obligations and enable us to provide quality professional services to you.
Retention of personal Information and Security
Your personal information will be retained for as long as required:
• for the purposes for which the personal information was collected;
• as required by data protection laws and any other applicable laws or regulatory requirements.
• We will ensure that the personal information that we hold is subject to appropriate security measures.
We invest appropriate resources to protect your personal information, from loss, misuse, unauthorised access, modification or disclosure. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorised or unintended access that is beyond our control.
Your Rights
You have the right to request copies of your personal information. If you think any of the personal information we hold about you is inaccurate, you may also request it is corrected or erased. You also have a right, in certain circumstances, to object to our processing of your personal information, to require us to stop processing your personal information and/or to withdraw your agreement to processing based on ‘consent’, but this does not apply where we have other legal justifications to continue processing your data or an overriding legitimate interest.
In relation to all of these rights, please write to us at the address below.
Complaints Process
If you have a complaint about how we have handled your personal information you may contact us using the details below and we will investigate your complaint. You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk
We are registered with the UK ICO as a data controller.
Contact Us
You can contact us by writing to us at:
Sameera Nathoo
Best Tax Services Ltd
20 Dawes Road
Fulham, London SW6 7EN
Telephone queries can be made to 0207 736 2972
Updates
We will keep this Privacy Policy under review and make updates from time to time. Any minor changes to this Privacy Statement will be posted on this page and we will communicate any major changes to you.